• FAQ

    Q: How long does it take to recharge the battery?

    A: Four hours.

    Q: How often do I need to charge the battery?

    A: Once fully charged on average the battery lasts 8-12 months.

    Q: Can it be charged without removing it from the faucet?

    A: You can charge it directly without removing it from the faucet. However it is advised to remove it from the faucet when charging.

    Q: What is an aerator?

    A: Select the appropriate adapter for your faucet using the guide provided. Remove the original aerator, then fit the auto spout into the connector.

    Q: How do I install it? Why are there so many connectors?

    Q: How do I install it? Why are there so many connectors?

    Q: Is it waterproof?

    A: Yes, it is IP67 certified, which means it can withstand water immersion between 6in and 3ft for 30 minutes, although this is not recommended.

    Q: Could there be an electric shock with the product?

    A: It uses a 3.7V lithium battery, the maximum voltage is 4.2V; it does not lead any electric shock accident.

    Q: What are the materials?

    It uses high-performance materials from well-known manufacturers such as Solvay, the outer casing is made from Aluminum Alloy. The maximum it can bear is 3.5MPa of water pressure. It is NSF and CUPC certified.

    Q: What are the materials?

    A: It uses a 3.7V lithium battery, the maximum voltage is 4.2V; it does not lead any electric shock accident.